To Order
All standard or purpose-designed courses (in-house):


For current Public (Open) Programmes, see the Public Programmes Calendar.

All Training Programmes for Bankers Summary List Click on the left icon for a printable list of all Training Programmes for Bankers. Or download the list in PDF format.

Business Continuity and Scenario Planning (3 Days) Presented by Citadel Advantage Business Continuity Planning is the process that an organization uses to ensure the maintenance or recovery of operations, including services to customers, when faced with disruptive events such as natural disasters, technological failures, human error or terrorism.  The course includes 6 detailed case studies and a heavily interactive section on developing effective scenarios focused on the banking/ financial institution environment.

Basel II - Operational Risk Overview (3 Days) Presented by Citadel Advantage The operational risk requirements of Basel II place an important emphasis on the identification, assessment, monitoring and control of operational risk. This fast-paced intensive course covers all aspects relating to operational risk in the context of the Basel II requirements and sets out what needs to be done to effectively implement the operational risk aspects of this important international standard.

Domestic Payments (2 Days) Presented by Citadel Advantage Domestic payments are core to the wholesale and retail banking industry. The Domestic Payments Course is designed to provide professionals who have a basic command of bank operations with a high quality education foundation for understanding payments concepts and issues in a domestic environment, encompassing the key principles, concepts, infrastructures, practices, issues, and developments.

Payments Overview - Yesterday, Today and Tomorrow (2 Days) Presented by Citadel Advantage Payment instruments and processing are subject to evolutionary changes, accelerated by rapid technological advances and increasing concerns of Regulators. This affects how payments are made and processed.  We explore the historic evolution of payments systems and show what the future holds in areas of Wholesale, Domestic and International payments, including electronic money, internet payments, mobile payments, payments and the “new economy”

Reducing Risk in Foreign Exchange Settlements (2 Days) Presented by Citadel Advantage While some banks and groups of financial institutions have improved ways they manage their fx settlement exposures, many still do not manage them appropriately and have not yet realized their full risk-reducing potential. We directly explore Foreign Exchange Risk. Participants will gain a deeper insight into Foreign Exchange Settlement Risk, what it is and how to control it.