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All standard or purpose-designed courses (in-house):


For current Public (Open) Programmes, see the Public Programmes Calendar.

Remittances - Creating Value (2 Days) Presented by Citadel Advantage Funds from migrant workers to their families back home are an important source of income in many developing economies. For banks and payment service providers, migrant remittances are the single biggest untapped source of potential revenues. This course shows how banks and financial institutions can obtain clear understanding of the many factors involved and benefit from this huge ocean of payments.

Managing Risk in Retail Payments Systems (2 Days) Presented by Citadel Advantage Banks accept, collect and process a variety of payment instruments and take part in various clearing and settlement systems. These systems are not always within the bank itself, but often offered by third parties or central banks. We help you navigate the complex world of retail payments and develop an effective risk management regimen in this vital banking area.

Surveying the SEPA Landscape - a practical Guide to Implementation (2 Days) Presented by Citadel Advantage The Eurozone was created to establish a single market where currency moves 'freely and cheaply”. Part of this process was launching SEPA in 2002. We examine SEPA from concept to practicalities of implementation, and from the perspective of commercial banks, corporate users and central banks.  We ask “what is SEPA?”, “how will SEPA affect me?” and “what must I do to make SEPA a reality?”

Taming the Electronic Tiger - Managing Risk in Electronic Banking (2 Days) Presented by Citadel Advantage Rapid technological change revolutionizes how banking services and products are delivered. Changes have dramatically modified and increased traditional banking risks, affecting strategic, operational, legal and reputation risks. This changes the overall risk profile. This course examines how the traditional risk profile has shifted and what must be done to implement an efficient operational risk regime, including required controls.

Operations Risk Management - Beyond Compliance: A Value-Added Incentive (3 Days) Presented by Citadel Advantage Recent events at France ’s Société Générale show an Operations Risk Management failure of huge proportions. We move course participants beyond the various international compliance requirements for operations risk, and into an understanding of operations risk management and mitigation as a value added proposition, increasing the bank’s profitability and structural strength.

Managing Risk in Wholesale and Large Value Payment Systems (2 Days) Presented by Citadel Advantage The course is designed to provide professionals who have a command of banking and treasury concepts and issues in a domestic environment with a high quality education foundation for understanding the risks within the context of wholesale payment systems, including the key principles, concepts, infrastructures, practices, issues, and developments.