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All standard or purpose-designed courses (in-house):


For current Public (Open) Programmes, see the Public Programmes Calendar.

Introduction to Managing a Diverse or Multi-Cultural Workforce (1 Day ) A Corporate Degrees Programme Increasingly, companies must manage a diverse workforce effectively.  This diversity may not only be one of ethnicity, language or geographic origins, but will be affected by many other less obvious factors, including gender, religious observance, disability and body language. This programme introduces delegates to the many factors that must be considered by a practical manager when managing a diverse workforce to optimum standards.

Managing a Diverse or Multi-Cultural Workforce (3 Days) A Corporate Degrees Programme Workforce diversity is rapidly increasing worldwide. Management must now potentially extend across a whole range of nationalities, cultures and individual and group values, while at the same time achieving increased performance, usually within a framework of increasing employment and discrimination law. This programme also looks in detail at how a practical manager may get the best from employees when managing a diverse workforce.

Introduction to Negotiating Across Cultures (1 Day ) A Corporate Degrees Programme Increasingly, people are finding that they have culturally diverse customers and suppliers.  Language and body language clues, and shared values and practices partly or wholly disappear.  They often find it more difficult to ‘read’ the other party in negotiations. This programme is designed to give managers and those involved in sales and negotiations an overview of difficult situations and how they might be overcome.